SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elvyra.pro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elvyra.pro.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I cannot express enough how much I absolutely adore this chandelier! The tree branch design is not merely an aesthetic feature, but it's truly unique and distinguishing. It effortlessly brings a touch of nature into my living room, creating an atmosphere that feels both sophisticated and organic at the same time. When you first lay eyes on it, you're instantly drawn to its modern art-like appearance. The intricate detailing of the branches lends itself to this artistic impression, making it seem as though I have a piece of high-end contemporary artwork hanging right from my ceiling - except this one illuminates! Speaking about illumination, the LED lights incorporated into this chandelier are nothing short of impressive. They emit such a bright light that fills up every corner of my living room with warmth and vibrancy. But what makes these lights even more appealing is their energy efficiency. The LED technology ensures low power consumption while still providing ample brightness - striking just the perfect balance between functionality and sustainability. So not only does it serve as an eye-catching centerpiece in my home decor but also contributes towards reducing our household's carbon footprint. Moreover, each light seems meticulously positioned within the tree branch design to ensure maximum radiance throughout the space – casting beautiful shadows that dance around as they reflect off different surfaces. In essence, owning this chandelier has been an absolute delight! Its unique design adds character to my living space by seamlessly blending elements of nature with modern aesthetics. And let’s not forget its brilliant yet energy-efficient lighting system which further enhances its appeal for me!
This chandelier has completely transformed our area! Seriously, it took my living room from plain and simple to an absolute modern paradise. It's like walking into a new dimension every time I step foot in there now. The transformation has been nothing short of breathtaking. Now let's talk about the design for a second here because man oh man, it deserves some praise. You see that elegant tree branch design? That right there is the real deal. Not your run-of-the-mill kind of thing you'd find at any old store or website. No sirree! This one stands out from the crowd and grabs your attention as soon as you walk in the room. It's not just about looking good though - although believe me when I say it does look good - but what really caught my eye was how unique it is. It doesn't follow those typical chandelier designs we're all used to seeing everywhere else; instead, it goes above and beyond with its own special flair. I mean come on, who wouldn't want their living space to be transformed into something so chic and stylish? And let me tell you something else: this isn’t just any regular transformation either – we’re talking full-on metamorphosis here! And can we take a moment to appreciate how well-crafted this piece really is? Because boy oh boy did they nail that part too! Everything fits together perfectly without any hiccups or complications which makes installation a breeze.
The moment I saw this chandelier online, I knew I had to have it! Now that it’s installed in our living room, I’m even more in love with it than before. Its stunning tree-branch inspired design makes quite a statement and draws everyone’s attention as soon as they walk into the room.
Superb quality! I'm seriously impressed with this chandelier - it looks even better in person than online.
so luxurious!
The energy-efficient LEDs are such a plus point. Great illumination without draining power or hurting our environment.
I never thought a lighting fixture could be the centerpiece of my home, but this chandelier proved me wrong. The tree branch design is so unique and modern, it's like having a piece of art hanging from my ceiling. It's not just beautiful to look at though – the LED lights provide ample illumination while being energy efficient.
this chandelier is just wow!! never thought i'd be this excited about lighting but here we are
sets a perfect mood for dinner parties
it was easy to install which was great as i’m not very handy
This chandelier has completely transformed our dining room. With its sleek lines and innovative tree branch design, it adds an element of sophistication that we didn't have before. Plus, the warm glow from the LEDs creates such a cozy atmosphere for family dinners.
Great value for money!
This chandelier has become quite the conversation starter at all our gatherings. Guests can't stop admiring it!
I'm really impressed with how well made this is. It's sturdy and durable, yet doesn’t compromise on style.
So happy with my purchase!
this chandelier is the perfect blend of modern and nature-inspired design..
I've been on the hunt for something unique to light up our hotel lobby when I stumbled upon this gem of a chandelier. The eye-catching blend of contemporary aesthetics with natural elements has given our space a much-needed refresh. Plus, the LED lights provide ample light while being energy-efficient.
This chandelier is a true masterpiece
I can't believe how much this chandelier has brightened up our space. It's like we've got a whole new room!
this chandelier is everything i was hoping for...and more! its modern aesthetic coupled with nature-inspired elements brings such harmony to my space
In love with this piece
stylish
A perfect addition to our hotel lobby.
I love how the LED lights mimic the glow of fireflies on a warm summer night, so romantic and cozy!
Stunning
so happy i bought this...it's completely changed the vibe of my living room
As an interior designer, I'm always on the lookout for pieces that are both stylish and functional. This chandelier ticks all the boxes! The tree branch design is so unique and adds such character to any room it's placed in.
The warm LED lights create such an inviting atmosphere.
this chandelier has definitely added some wow factor to our dining area
Stunning and energy-efficient
i've never been one to spend much on lighting but this chandelier was worth every penny...it's transformed my home into something out of a magazine
so unique and stylish...i'm thrilled with my purchase
recommend
I can't express enough how thrilled we are with this purchase. It’s not just about the perfect balance between modernity and nature-inspired design; it’s also about how well-crafted this piece is. Moreover, its LED lights bring softness to our dining area without compromising brightness.
Impressive
This chandelier was exactly what we needed to add some elegance to our hotel lobby. Its beautiful tree branch design immediately draws attention and sets a luxurious tone for guests as they enter.
ok
I never thought a chandelier could make such a difference in my home. The tree branch design adds an artistic touch to our space, and the LED lights provide just the right amount of light – it's soft yet sufficient. It’s truly more than just lighting; it’s a statement piece.
Stunning and sophisticated
exquisite
This chandelier is everything we were looking for! modern design with nature-inspired elements brings harmony to our living room decor. Plus, the energy-efficient LEDs are not only great for environment but also cast a warm, inviting glow.
Love the eco-friendly LED lights.
this chandelier has become the focal point of our dining area...its unique tree branch design draws everyone's attention as soon as they walk in
this chandelier is a work of art
Impressive quality and easy installation.
We installed this chandelier in our hotel lobby and have been getting compliments ever since. Its contemporary aesthetics coupled with natural elements create an impressive visual impact while providing ample illumination.
it's like having an upscale hotel in my home
Highly recommend it!
I've always been a fan of lighting that go beyond just providing illumination and this chandelier certainly does not disappoint. The tree branch design is such an innovative concept, it's like having a piece of modern art hanging from my ceiling. But what makes it truly stand out are the LED lights - they provide ample light without being harsh on the eyes or draining power unnecessarily. Plus, their warm glow creates such a cozy atmosphere in our living room, perfect for when we have guests over or simply want to unwind after a long day. I also appreciate how easy it was to install; even someone with limited DIY skills like me had no trouble getting it up and running.
total win!
love the unique design
When I first saw this chandelier online, I knew instantly that it would be perfect for our hotel lobby. Its unique blend of contemporary aesthetics with nature-inspired elements adds so much character to the space while maintaining an air of sophistication and luxury. And let's not forget about the LED lights! They offer great illumination while being energy-efficient – something we're very mindful about as a business committed to sustainable practices. Since installing these chandeliers, we've received numerous compliments from guests who love its eye-catching design and warm lighting effect as much as we do.
Elevates my living room decor.
Impressive quality, stylish and beautiful
This lighting fixture has been an amazing addition to our home decor. It's modern, elegant, and provides excellent illumination. Highly recommend it!
Absolutely stunning piece! This chandelier is more than just functional – it brings style into my home like nothing else could
Very beautiful!!!
Wow! This light fixture exceeded all my expectations.