SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elvyra.pro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elvyra.pro.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this aroma diffuser for a few weeks now and I must say, it has totally transformed my living space. The 500ml high-capacity feature is ideal as it lasts all day, meaning less refills and more time to enjoy the soothing scents of my favorite essential oils. It’s not just about fragrance though; there's also a noticeable difference in the air quality at home - everything feels fresher and more relaxed, like having your own personal spa right at home! What sets this apart from other diffusers I’ve tried before are its smart controls: WiFi & Bluetooth features that add an unexpected level of convenience to comfort. Being able to control settings from anywhere in the house without getting off my couch or out of bed? Absolute win! Plus, it's super easy to use with user-friendly controls and fits seamlessly into any decor with its sleek design. Overall, if you're looking for something reliable that provides great functionality while enhancing your well-being then look no further!
This diffuser is one of those things that you don't realize how much you need it until you have. You see, I've always been big on creating an inviting and calming environment for all my yoga sessions. But this little gadget has taken things to a whole new level! The way it pumps out those aromatic oils into the air - oh boy - it's like walking into a serene oasis of relaxation. Every time someone walks through that door, their face lights with delight as they get hit by these beautiful fragrances wafting around. It’s not just some random comment; literally every single person who steps foot in here mentions how amazing the place smells now. And let me tell you - nothing sets up your day or night class better than having your space smelling like pure bliss! Whether it's lavender for relaxation or citrus to invigorate – whatever mood we're going for during our session – this diffuser delivers perfectly! I swear by this thing now; wouldn’t want to run my classes without it anymore. So if you're running any kind of space where ambiance matters, trust me when I say: invest in one of these bad boys! Your clients will thank you and hey, even if no one else notices (which I highly doubt), at least your nostrils will be living their best life!
If you're on the hunt for a good aroma diffifier, then look no further. This little beauty with its large water tank is just what you need to keep your home or office smelling amazing all day long. Now, we all know that size matters and this one't disappoint! The large water tank allows it to run for hours without needing a refill. That's right, no more constant refilling which can be such a pain in the neck. But wait, there’s more! One of the best bits about this gem is its energy-efficient performance. It's not going to suck up power like some other models out there do - quite the opposite actually. The smart design of this unit ensures it operates efficiently without wasting any unnecessary energy. It's perfect if you're environmentally conscious or just want to save a few bucks on your electricity bill each month - every little bit helps after all! The combination of these features makes it an excellent choice whether you are looking for something for your cozy living room space or bustling office environment. It blends seamlessly into any setting while doing its job perfectly well: spreading delightful aromas around and creating that serene ambience we all crave after a hectic day.
Absolutely love this aroma diffuser! The large tank means I don't have to refill it all the time. So convenient!
The WiFi and Bluetooth controls are super easy to use, and the scent is impressive. Highly recommend!
Great product!
Perfect for creating that cozy atmosphere at home with your favorite essential oils.
This aroma diffuser is the best thing I've added to my home. The large tank compacity means less refilling, and the dual control options make it so easy to use. Plus, it's ultra-quiet - perfect for peaceful nights.
Love how this diffuser can either stand alone or be wall-mounted - very versatile! ❤️
I'm not one for writing reviews but this product deserves it! Makes our living room smell like a spa.
Durable construction, quiet operation, and energy-efficient too.
My guests always compliment the welcoming atmosphere that this diffuser creates in my living room.
I love how I can control it with either WiFi or Bluetooth. So convenient!
Kudos to whoever designed this! The option to wall-mount it is super handy.
This high-capacity aroma difficer has transformed my yoga studio into a sensory haven!
The large tank and dual controls make this diffuser a must-have.
Impressed by its quiet operation. Perfect for my peaceful yoga sessions.
I'm really impressed with this product! It's durable, efficient and very quiet. Being able to control it via WiFi or Bluetooth is a huge plus too. It creates such a welcoming atmosphere in my living room.
WiFi and Bluetooth connectivity? Yes, please! So easy to control.
Love how durable and efficient this product is - definitely worth every penny!
Creates a spa-like atmosphere in my home. Absolutely love it!
The scent distribution of this diffuser is amazing! My yoga studio has never smelled better. And it's so quiet that you barely notice it’s there. Love how versatile this product is!
Energy-efficient and durable - what more could you ask for
Wall-mounted or stand-alone, the versatility much appreciated!
Superb scent distribution, makes every corner smell divine.
I love everything about this diffuser: its energy efficiency, durability and especially its large water tank capacity which allows for extended diffusion without constant refills.
Just got this diffuser and it's already a favorite. The capacity is huge, lasts all day!
can control it from anywhere in the house
It's been great for my allergies too.
absolute lifesaver when I'm feeling lazy!
Relaxing after a long day at work.
my living room now smells heavenly all the time
kinda like having your own personal aromatherapist at home
Less refills and more chill time
wifi and bluetooth controls are such a convenience...i set up everything using my phone without getting off the couch
My place smells amazing 24/7 now!
The smart controls are an added bonus
Super impressed with this aroma diffuser
Love the high-capacity!
Very convenient
great
Aroma heaven right here! Makes every room smell amazing
Sleek design + smart features = one happy customer here
amazed
I can set it up from my phone and forget about it.
has made such a difference in our home
the design fits perfectly with my decor!
Got one for myself last week and it's been wonderful
smart features
Keeping my space smelling fresh and helping me stay relaxed
Highly recommend!
love
User-friendly controls
Can adjust settings without leaving my couch!
Bluetooth control really good
Its high-capacity tank ensures continuous diffusion of soothing scents throughout the day