SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elvyra.pro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elvyra.pro.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well, let me tell you, I am just over the moon with my new tankless water heater. You know that feeling when you find a gadget that's just perfect for your needs? That's exactly I feel about this little. First off, its compact size is such a game changer! Gone are the days of those big bulky heaters hogging all the space in my utility room. This beauty fits right into any nook or cranny without a fuss and leaves plenty of room for other stuff. It’s like it was to blend in and take up as little space as possible while still doing its job perfectly. Now let's talk efficiency oh boy, does this thing deliver! It doesn't waste energy heating up gallons of water that aren’t needed immediately. Instead, it heats precisely what you need when you need it which means less wasted energy and more savings on my monthly bills – who wouldn't love that? But here comes the best part - endless hot water on demand! We've all been there before: midway through a shower when suddenly the water turns ice-cold because someone else decided to do dishes or laundry at the same time. Well guess what? With this baby, those days are long gone! No matter how many people use hot water simultaneously in my house now, everyone gets their fair share of steamy goodness whenever they want it thanks to this marvelous machine. And did I mention how quickly it delivers too? No more waiting around for ages while your bath fills up; turn on the tap and voila... instant hotness! So yeah, if happiness could be measured by satisfaction with household appliances then I'm definitely hitting peak levels right now with my new tankless heater! Can't imagine going back to life pre-tankless era anymore.
Who knew a little box could pack such a punch? This electric water heater is everything it promises to be - small, powerful and reliable.
This tankless beauty has been a lifesaver in our household of five. No more cold showers or waiting for the water to heat up again after someone has taken their bath.
I've been using this tankless electric water heater for a few months now and I can confidently it's one of the purchases I've made in a long time. compact design is perfect for my small, and the performance has exceeded all expectations. It heats up water almost instantly which saves me so much time especially during mornings.
Great product! Efficient and space-saving without compromising performance.
i've always hated how much space traditional heaters take up but this one is so compact i hardly notice it's there plus it works like a dream!
Love love love this tankless electric heater! Saves me money on electricity bills too which is always a bonus
The installation was easy peasy lemon squeezy, now we enjoy instant hot showers every morning. A great start to any day!
Who knew such a simple appliance could make such a huge difference? This tankless electric heater has truly transformed our home life. No longer do we have to schedule showers or worry about running out of hot water halfway through washing dishes. Its compact size is just the cherry on top!
this little guy might not look like much but boy does he deliver! never running out of hot water again...priceless
We installed this unit in our tiny home and couldn't believe the difference it made — no more bulky tanks taking up precious space!
No more luke-warm baths for me thanks to my nifty new appliance So happy with my purchase.
this thing heats up fast real fast i mean blink-and-you'll-miss-it kind of fast loving it ❤️
I have nothing but praise for this device; its energy efficiency alone makes it worth every penny spent.
love it
great
After dealing with an old, bulky water heater that took ages to heat up, switching to this sleek device was like night and day. Not only does it save space but also provides hot water on demand - no more waiting around! Plus, its energy efficiency helps reduce our electricity bill significantly.
good heater
The installation process was surprisingly easy – even for someone who isn't particularly handy like myself! Now we enjoy endless hot showers without worrying about running out of hot water or skyrocketing bills thanks to its energy-efficient nature.
The quality of this tankless electric water heater surpassed all my expectations - from its sleek design to its superb performance.
I must admit I was skeptical at first — how could something so small deliver instant hot water? But boy, did it prove me wrong! With this little gem installed in our home, we never have to wait for warm baths or worry about cold showers again!
Whoever said good things come in small packages wasn't kidding! This compact device delivers hot water instantly and consistently.
ok
fine
This unit fits perfectly into our utility room leaving plenty of space for other appliances. Not only does it look good, but it works great too!
This product is worth every penny spent not just because of its impressive functionality but also due to its contribution towards reducing energy consumption. It’s efficient as well as eco-friendly – what more could you ask for?
There's nothing quite like stepping into a hot shower after a long day and with this tankless heater, I can do just that without having to wait. It heats water almost instantly and maintains the temperature throughout my shower — pure bliss!
This heater has brought about such convenience in our daily lives. From cooking to cleaning dishes or taking showers - there is always enough hot water for every need. Plus, its small size means we have more room for other appliances.
Absolutely delighted with this purchase! The tankless design saves us so much space while the fast heating time ensures there's always plenty of hot water available whenever we need it.
Small but mighty, this tankless heater is a real powerhouse. It's made our life so much easier with its quick heating and compact design.
No more waiting for the water to heat up before I can take my morning shower! This electric heater has been a game-changer in our household. Plus it's energy efficient which is great for both our bills and the environment.
I never thought I'd be this excited about a water, but here we are! This device heats up water almost instantly and maintains consistent temperature throughout use. It's compact too, freeing up space in our utility room.
recommend
nice
The quality of this tankless electric heater has surpassed all expectations - it looks good, works great, saves us money on bills and fits perfectly into our home setup.